Privacy policy

Updated 01 June 2020

What do we do with your information?

When you purchase something from our store, we collect the personal information you give us: your name, address and email address.

When you browse our website, we may receive your computer’s internet protocol (IP) address in order to learn about your browser and operating system and improve user experiences.

After purchasing a product, we may send you emails about important security notices, new products, and updates from Shift Crypto AG.

When you use the mobile app or desktop app, the app collects some personal information from you using the device camera ('Camera permission') in order to pair the two apps or to acquire information for completing a financial transaction.

Shift Crypto AG has not, does not now, and will not in the future, sell, rent or lease any of our customer lists and/or names to any third parties.


How do you get my consent? When you enter personal information to place or amend an order, we imply that you consent to our collecting it. When you install the mobile app or desktop app, we imply that you consent to the Camera permission. Camera permission is defined as 'accessing the camera or capturing images and video from the device'.

How do I withdraw my consent? You may withdraw your consent at anytime by uninstalling the mobile app or desktop app or by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our terms of service.


Data we collect is stored on a secure server behind a firewall. Credit card information is collected by Stripe, a PCI Level 1 Service Provider, and is subject to their terms and privacy policy: We do not collect or store your credit card information.

Communication Data between the mobile app and the desktop app (including the relay server) is encrypted except for application version information. Communication Data is not stored outside of the apps.

Third-party service

Third-party service providers, such as blockchain explorers, payment gateways and payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them in order to fulfill our services to you. We recommend that you read their privacy policies so you can understand how your personal information will be handled by them.

Third-party service providers may be located in or have facilities that are located a different jurisdiction than either you or us. In this case, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service.

Third-party links

When you click on links in our website, they may direct you to a third-party website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province or country of residence, or that you are the age of majority in your state or province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

Shift Crypto AG
Soodmattenstr. 4
8134 Adliswil